Data Deletion Instructions

Last updated: 25 September 2026 · Entity: YM PROPERTYPATH - SMC LTD

1. Delete your Patriy account data

Log in at app.patriy.com.
Go to Settings → Account → Delete account.
Confirm. Deletion requests are currently handled manually — we delete your workspace data within 30 days and confirm completion by email. (Full automated erasure is still being completed.)

Prefer email? Write to hello@patriy.com from your account email with subject “Delete my data”. We confirm by email once processed.

2. Remove Patriy from your Meta account

If you connected Facebook, Instagram or WhatsApp:

Go to Facebook → Settings → Apps and Websites.
Select Patriy Platform → Remove.
Meta will send us a data-deletion request automatically. Our backend verifies Meta’s signed request, records it, and returns a tracking code. Automated erasure is still being completed — for manual deletion, write to hello@patriy.com.

3. What we delete

Account profile (name, email, company)
Connected Meta assets data we stored (ad accounts lists, Page tokens, conversation logs you asked us to keep)
CRM contacts, conversations and analytics tied to your workspace

We do not keep copies after the retention window except where required by law (e.g. invoicing records).

4. Status of your request

After you remove the app on Facebook, Meta shows you a confirmation code and a status URL — that code is your tracking reference. If you requested deletion by email, we reply with a reference code.

What happens after your request:

Your account will be closed.
Conversations, CRM data, and personal information for your workspace are deleted on request.
Backup copies are purged as the backup cycle rolls.

Note: Some data may be retained for legal or accounting purposes as required by law.

Contact

Email: hello@patriy.com

See also: Privacy Policy · Terms of Service