Refund Policy

Last updated: October 12, 2026 · Entity: YM PROPERTYPATH - SMC LTD

Patriy offers subscription-based software services. This Refund Policy is issued by YM PROPERTYPATH - SMC LTD (“Patriy,” “we,” “us”). Questions: support@patriy.com or Contact Us.

1. Immediate Start — No Free Trial

New users subscribe directly to a plan (Starter, Growth, Enterprise, or Pay-As-You-Go) and get immediate access. There is no free trial period.

You are charged at signup for the plan you choose. Cancel anytime — see proration and refund rules below.

2. Subscription Cancellation

You may cancel your subscription at any time from your account dashboard.
Cancellation takes effect at the end of your current billing cycle.
You will continue to have full access until the end of your paid period.

3. Refund Policy

Refunds Are Available

  • • Within 14 days of your initial subscription purchase, provided the request meets the applicable terms of the offer
  • • If we are unable to resolve technical issues affecting service quality
  • • Full refund — no questions asked (within eligibility window)

Generally Non-Refundable

  • • After 14 days of the initial subscription purchase
  • • Enterprise and custom plans
  • • Pay-As-You-Go usage charges
  • • Affiliate and referral commissions already paid out

Early Bird Annual Plan

The Early Bird annual promotional payment ($348 upfront for the first year) is non-refundable except where a refund is required by applicable law. The 14-day money-back guarantee applies to standard subscriptions.

4. How to Request a Refund

To request a refund, please contact our support team. Most requests are processed within 48 business hours.

WhatsApp Support Email Support

Chargeback Policy

We strongly encourage you to contact us first if you experience any issues. Initiating a chargeback without prior communication may result in account suspension and denial of future services.

5. Changes to This Policy

We may update this Refund Policy from time to time. Any changes will be posted on this page with an updated revision date. Continued use of Patriy after such changes constitutes your acceptance of the revised policy.

All communications regarding legal, Refund, general matters or any Questions? Contact

hello@patriy.com

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