The enquiry at midnight. The viewing to arrange. The tenant asking how to pay this month’s rent. Property businesses drown in small, urgent conversations — and every unanswered one is a booking or a tenancy that went elsewhere. Maya handles them: she answers, books, and follows up, in your guests’ and tenants’ own language, and every exchange lands on their record in your CRM.
Let’s be plain about money. Client money does not pass through Patriy’s platform account, and Patriy does not hold client money. When a guest or tenant pays, the payment settles directly into your business’s own account, under your terms. Patriy is the software layer that takes the enquiry, the booking and the conversation — never the fund holder.
Does Patriy take a percentage of our rent or bookings?
No. You pay for the software — a plan, or per conversation — never a cut of your rent roll. Your payment provider’s own charges stay between you and them, exactly as they are today.
Who holds deposits and rent?
You do. Deposits and rent are paid to your account under your terms. Patriy never receives, holds or moves them.
Can Maya really take a booking, not just answer questions?
Yes — bookings are a built-in part of Patriy, tied to the customer record (see Bookings). Maya works through availability, details and confirmation in the conversation.
Your first 100 conversations are free, with no card required. Put Maya on your property pages, connect a channel, and watch her handle the next midnight enquiry.