Your hotel, answered - before, during, and after the stay.
Guests message at midnight, before they arrive, and while they are in the room. Maya answers, books, and follows up, in the guest language.
The problem
A guest who cannot get an answer about a room, a rate, or check-in books somewhere else, or arrives with a question your front desk has answered ten times that day.
What Maya does here
- Answer room, rate, amenity, location, and check-in questions from your approved information.
- Take the booking: dates, guests, room type, and contact details, then confirm.
- Handle stay extensions and guest requests, and log them on the guest record.
Example
Sample: Do you have a double room for 2 nights from Friday? Maya confirms dates, rate, and check-in time, then confirms the booking.
What Maya does not do
Maya is not a property management system, not a channel manager, and does not hold live room inventory. Maya books against the availability you approve in Patriy.
Channels and pricing
Channels today: website widget, hosted chat page, email, Telegram, and limited X Studio. WhatsApp is rolling out as Meta clears our review. Instagram and Messenger are in development.
Pricing: first 100 conversations free, then 0.20 dollars each on Pay-As-You-Go. Starter 19 dollars per month (2,000 conversations). Growth 49 dollars per month (12,000 conversations, Early Bird 29 dollars per month locked for life for the first 1,000 Growth subscribers). Enterprise from 150 dollars per month. No free trials. 14-day money-back on standard subscriptions.
Questions
Who holds the payment?
You do. Client money does not pass through the Patriy platform account. Payments settle to your business own account.